Refund & Cancellation Policy
Return, Replacement & Cancellation Policy
All cases for refund or replacement will be processed in accordance with the below terms and conditions. Both Buyer and Supplier shall agree to these terms. However, in the event of false, frivolous or baseless complaints regarding the delivery or quality of the products, the Buyer will not be eligible for refund or replacement.
Buyers are requested to ensure that correct catalog number and quantity is ordered. In case you have any doubts, please feel free to write email us at firstname.lastname@example.org
What is covered in the return policy?
By when can items be returned?
In case, the buyer receives the product in “Damaged”, “Defective” or any condition as mentioned above, then they can conveniently place a return request within 7 days after you’ve received an order.
What is the return process?
To return a product, you can email us at email@example.com or call at our helpline number… Please provide us with the following details while placing the return request.
Post receiving your request, ANB Solutions Team will confirm the return request and will inform you about the return process. It is advised that the items to be returned are adequately packaged. The final decision of the request will lie with ANB Solutions and cannot be contested.
Please ensure that the product is in unused and in original condition, with the seal unbroken and includes everything from the package e.g. price tags, labels, original packing, invoice and other items.
Once your return request is accepted by Nanocompare, the entire refund amount (except the Internet handling fees as mentioned above in certain cases) will be reversed back to you through NEFT/RTGS within 7-10 working days after the returned product is received by the supplier.
Can you replace the product?
Product can be replaced if a wrong/damaged/defective/expired product has been delivered. Following terms shall be applicable.
Can I cancel the order?
You can cancel the order in maximum of 24 hours after the order is placed. To cancel the order, you will need to email us at firstname.lastname@example.org stating the order ID. After your request, it will take us a maximum of 1-2 business days to cancel the order. The same will be notified to you by email. Your entire order amount will be refunded through NEFT/RTGS within 7-10 working days.